Original Summary

I paid for a .com domain transfer to wix.com using my bank card. After few weeks I logged to account and noticed that it&#x27;s blocked. I opened a ticket and they emailed me requesting photos of my bank card and passport (never addressed the reason of block).<p>I asked why these documents were required and raised concerns about sending sensitive information by email. wix.com replied: &quot;We cannot guarantee the security settings used by every email provider, so please do not send documents unless you are comfortable doing so.&quot;<p>However, they insist these documents are mandatory and refuse to make changes to my account or provide my domain authorization code until the review is complete.<p>So, I paid for the transfer, my account was blocked, and now I cannot access my domain or obtain its authorization code without sending sensitive documents through a channel wix.com itself admits it cannot guarantee is secure.<p>Has anyone experienced something similar with Wix? Is this normal practice, and what can I do to regain control of my domain?<p>Case #3000318551

  • 情报分类：商业与市场研究
  • 分类依据：内容涉及商业、投资或市场动态
  • 信息来源：Hacker News 新项目
  • 发布时间：2026/10/19 04:04:11