Original Summary

Below the confidence floor an agent should hand off, not answer. Above it a human answers everything anyway. Teams draw that line in very different places. For the operators here running support agents in production, what number did you set, and what happened when you moved it?   submitted by   /u/arslannasir128 [link]   [comments]

  • 情报分类：硬件与数码
  • 分类依据：内容涉及硬件、数码产品或通信卡
  • 信息来源：Reddit · SaaS
  • 发布时间：2026/10/10 05:03:19