Original Summary

Founders in r/SaaS keep landing on the same inversion. The accounts paying the least open the most tickets, and each one costs the same support hour. For the operators who already saw this, what was the fix that actually moved it? A per-tier support cap, moving the low tier to self-serve, or charging support back to the plan?   submitted by   /u/arslannasir128 [link]   [comments]

  • 情报分类：硬件与数码
  • 分类依据：内容涉及硬件、数码产品或通信卡
  • 信息来源：Reddit · SaaS
  • 发布时间：2026/10/10 03:32:25