Original Summary

I have an employee who consistently does good work, but a client has complained and wants them removed from the account. I don’t think the complaint fully reflects the employee’s performance, but I also don’t want to damage the client relationship. How would you handle it, support the employee or honor the client’s request?   submitted by   /u/CleanOpsGuide [link]   [comments]

中文概览

中文标题： 当客户想让你最好的员工之一被撤换时，你会怎么做？

我有一名员工一直工作出色，但一位客户投诉并要求将其从该账户撤换。我认为投诉没有完全反映该员工的绩效，但也不想损害客户关系。你会如何处理，是支持员工还是满足客户要求？

  • 情报分类：商业与市场研究
  • 分类依据：客户投诉要求换人，涉及客户关系与员工管理，归商业。
  • 信息来源：Reddit · Entrepreneur
  • 发布时间：2026/10/8 19:16:34