Original Summary

Looking for some inputs for building customer support for a US focussed saas platform. We operate in a high-touch market and need to provide good customer support. We are a bootstrapped business and looking at effective ways to build an infrastructure and people support which works well. I don't want to just randomly buy multiple subscriptions but don't know how everything gets centralised as we are still in single digits but starting to get to the points where support calls are coming in at 4am.   submitted by   /u/Icy_Maize4344 [link]   [comments]

  • 情报分类：商业与市场研究
  • 分类依据：内容涉及商业、投资或市场动态
  • 信息来源：Reddit · SaaS
  • 发布时间：2026/10/8 07:44:52