Original Summary

Cohere shipped North 2 on Monday, and the headline is cross-session memory. The agent keeps the conversation state instead of starting fresh. For support that is the part that usually breaks. The customer explains once, the bot closes the chat, and a human asks from the top. Every re-ask is a tax somebody pays in time or trust. For those running support agents here, what still gets lost in your handoff even when the memory is perfect?   submitted by   /u/arslannasir128 [link]   [comments]

  • 情报分类：硬件与数码
  • 分类依据：内容涉及硬件、数码产品或通信卡
  • 信息来源：Reddit · SaaS
  • 发布时间：2026/10/8 05:17:00