Original Summary

Sorry for my english, it's not my first language. For context, i'm now spending a lot of money in order to understand if i should provide or not a free trial to a user, because of abuses i had last few days. Ok so just a little bit of context, I have a good traction on all my 4 applications (more than correct MRR regarding the current state of SaaS, and many users that connects everyday), but honestly i am at lost regarding free trial. I am conviced that my product would be interesting for many users that would need it (like schools for example, we're currently in negociation with 6 on one of our product), so i guess many people would just like to be able to test my product as intented by free trial. For context, on 3 of our other applications, we completely restricted our free trial to users that will put their credit card. At a certain point, we had so many users that tried to exploit our free trial from Asia that we had to just shut it down. That being said, we are clearly on another level of investment on our last project, giving 5$ usage to new users (we have approx 100-150 new users per day) is harsh but it's part of our investment. That being said, as i said before, we have real users that want to use our product in order to reduce globally their spend in SaaS, that's it. I'll not play the card like i'm here to help everyone and i'm a good samaritan, but i'd rather have 100% of my users that find my product useful instead of having people that creates 10 differents accounts from 10 differents ips and mail in order to claim their 5$ free credit that i'll not be able to sustain until the end of time. How do you manage free trials other than asking for credit cards (and honestly, even with credit cards, some scammers succeed to use one of my product for at least 3 hours before being rejected, and made me spend some money for him). I really don't want to stop free trial, i really think every user should be able to see what he will get before having to 100% suscribe to a product, but honestly i'm not sleeping anymore because i'm watching everytime "why are 6 users creating their account in less than 20 seconds" etc.. What's your solution ? I'm currently using Google Analytics, LLM, my db and Discord (to have a trace in real time) in order to accept or not a free trial EDIT : as some people asked, the project i'm currently speaking about is Agentik. It's one of my project, the issue i have currently is that it's a pay per use project and i'm using third providers API (so i'm paying for it). That means i can't do the same as my other projects, where i'd just put a "free tour" like a full demo of my product, without worrying about free trials that would spend money. Here i have to provide results related to the user context, so i can't just do a free tour   submitted by   /u/Harmondale1337 [link]   [comments]

  • 情报分类：开源项目与落地
  • 分类依据：内容涉及项目实践、创业、副业或变现
  • 信息来源：Reddit · SaaS
  • 发布时间：2026/10/12 03:26:50