Original Summary

The answer read perfectly. It was also wrong about the one detail that mattered, so a human reopened it and redid the whole thing from zero. The deflection metric went up and the team's workload did not go down. The resolution was never real, it just sounded finished. For the people running support with an AI layer, how do you tell a real resolution from one that only sounds done?   submitted by   /u/arslannasir128 [link]   [comments]

  • 情报分类：硬件与数码
  • 分类依据：内容涉及硬件、数码产品或通信卡
  • 信息来源：Reddit · SaaS
  • 发布时间：2026/10/6 01:04:05