Original Summary

For SaaS products with an MCP server, how do you tell whether customers are getting value from it? Tool-call counts seem like an incomplete picture. A customer’s agent could make dozens of calls because it’s doing useful work or because it keeps retrying and getting stuck. Are you measuring completed workflows, repeat usage by customer, retention etc? And how much can you actually see from the server side? My interest here is practical: I’m building something generate MCPs and treat it as a product and thinking through what useful reporting should look like. I’d like to understand how others approach this.   submitted by   /u/Rodrigocruuz [link]   [comments]

  • 情报分类：商业与市场研究
  • 分类依据：内容涉及商业、投资或市场动态
  • 信息来源：Reddit · SaaS
  • 发布时间：2026/10/9 13:15:23