Original Summary

Hey everyone, First time poster here but looking for some advice. Little bit of backstory on my product: I created a simple tool for independent retail stores to be able to track special orders for their customers. Special orders are for items that are out of stock or the store doesn't usually carry them. The store goes straight to the supplier and orders it in for the customer. I was working at a local running store and they were doing about 100 special orders/month because people needed weird sizes, specific colours, or a size they were sold out of. The problem however is all of the grey area in between from the time the customer places the order until it is fulfilled. All of the orders would live in a spreadsheet and as a staff member you were just hoping it was going to show up one day. Customers would call every shift I worked looking for an update on their special order because a lot of the time they had a race coming up or needed them for a trip. Most of the time you had no information to give them because you would look at the spreadsheet and it would just say, "Ordered X date" or even worse, "wasn't available" They would obviously be dissappointed and the store was losing sales and reputation. Since people had no visibility and were left in the dark, they would go and find their special ordered shoe, online or at another store. The other problem is those special orders would come in a regular shipment with 40 other pairs of shoes. So, unless you were looking at the spreadsheet to see if they were on the sheet, they would just get logged as regular inventory even though they were already spoken for. My product solves this problem and creates a tracking platform for orders they don't have by: - Create realtime visibility with a tracking link that gets updated as their order moves along. - Email confirmation and notifications as the order status changes. - Connects to Shopify and the special ordered products are linked to the store. Ex. 30 shoes come in, owner does the inventory like normal, barcode from a special order shoes matches on a pair that just came in, flags the arrival, sends the customer a pcikup notification. - It also flags stale special orders so that way none of them get lost. My thought is this would be helpful for any type of business that does special orders and is tracking them in a spreadsheet, sticky notes, or a binder. I have been sending about 90 cold emails/day (just realized yesterday my domain is cooked so I am rewarming it back up), cold calling, cold DM's, YouTube videos, etc. I am making one for a butcher shop as well (obviously less involved, no Shopify connection) which makes me believe the moat is real. The problem I am having is finding stores that do enough volume of special orders to make it worth it. Every business I have called does special orders, but might have 5 open at once and the spreadsheet handles it just fine. Lightspeed POS also handles special orders alread

  • 情报分类：商业与市场研究
  • 分类依据：内容涉及商业、投资或市场动态
  • 信息来源：Reddit · SaaS
  • 发布时间：2026/10/3 00:16:58