AI-powered customer support agent that classifies customer intent, retrieves relevant historical resolutions, drafts grounded replies, and safely decides between automated handling and human escalation using confidence and risk signals.

  • 情报分类：项目价值
  • 命中依据：AI客服支持代理项目
  • 来源：GitHub · AI 新项目
  • 原作者：VikasKumar281
  • 发布时间：2026/9/12 15:34:56